1. GENERAL PROVISIONS
1.1 This document uses the same terminology and abbreviations as our Terms and Conditions Agreement. This Privacy Policy governs the collection, use and storage of information obtained from the Users (hereinafter: Information) through the use of our Site and Services. We do not sell available personal information to third-parties. We use collected Information for our internal and marketing purposes and as necessary by the nature of the Services. In some instances, we are obliged to comply with court orders and government requests and provide Information or parts of it to authorized bodies. We may disclose or access Information whenever we believe in good faith that the law so requires, such as to comply with a litigation, or that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or if we otherwise consider it necessary to do so to maintain service and improve our products and services. The Information on users is divided into personally identifiable and non-personally identifiable Information depending on whether Information can identify the user as a specific person.
2. DEFINITIONS
2.1 The following definitions explain some of the terminology and abbreviations used throughout our Privacy Policy:
‘Personally Identifiable Information (PII)’ refers to the Information which either on its own or in connection with other Information can be used to identify, contact, or locate a specific individual.
‘Cookie’ refers to the small text file used to store information about your visit to the Site, such as your preferred currency and language settings.
3. CHANGES TO THE PRIVACY POLICY
3.1 We reserve the right to change our Privacy Policy at any time without prior notification. The current version of Privacy Policy is available on the Site, indicating the effective date. You are encouraged to periodically check our Privacy Policy.
4. CONSENT
4.1 By accessing the Site or the App you agree to have your information handled as described in this Privacy Policy. The services are intended for a general audience and are not targeted at children. We take children’s online safety very seriously, and if we ever learn that the Information collected belongs to a child, we will immediately remove any such Information. If you are younger than 18 you are not allowed to register on the Site.
5. PERSONALLY IDENTIFIABLE INFORMATION
5.1 We require some personal information in order to provide our Services. The information we collect is necessary to provide our Services, and we do not collect any information which is not strictly required by the nature of the Service. Personal Information which we collect includes but is not limited to: full name, e-mail address, and payment information.
5.2 We may keep records of any questions, complaints or compliments made by you and the response if any. Whenever you contact us, we will collect your name, e-mail address and any additional information which you provide and store it on our servers in order to provide you with the best Service possible and to improve our Site and Services.
5.3 We may contact you using the available contact information provided by you, for any matters relating to the services (Service e-mails). These e-mails do not constitute “unsolicited commercial e-mail advertisements” and you are not able to opt-out of receiving them. We may also inform you through e-mails about promotions, offers, events, surveys and everything else in connection with our business, and our affiliates (Promotional e-mails). You can choose not to receive these e-mails by following the opt-out procedure described in the e-mail.
5.4 We endeavor to maintain appropriate physical, procedural and technical security with respect to the collected information so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information which also applies to our disposal or destruction of personal information. We keep the personal Information we collect about you strictly confidential. Only authorized personnel operating under strict confidentiality agreements have access to this personal Information. Although we take all appropriate measures in respect to keeping your information secure, you understand that no data security measures in the world can offer 100% protection.
6. NON-PERSONALLY IDENTIFIABLE INFORMATION
6.1 We may collect non identifiable analytics data through third party service. We use your information to provide and improve our services, customize services for you, better understand our users, diagnose and fix problems, etc.
7. COOKIES AND SIMILAR TECHNOLOGIES
7.1 Cookies help us optimize and improve the user experience of the Site by helping us deliver crucial functionalities. The cookies we use may vary over time as we continuously update and improve our Site. Use of cookies is further explained in article 8 of this Privacy Policy.
7.2 By visiting the Site we may use cookies to store some non-identifiable Information in your browser regarding your computer or mobile device and your activities in order to help improve the User experience. Users can deny access to cookies through their browser settings.
8. THIRD PARTY WEBSITES, SERVICES, AND COOKIES
8.1 The Site or e-mails may contain links to other external websites that do not fall under our domain. We are not responsible for the privacy practices or the content of such external websites. If you choose to follow such links to external websites, you do so at your risk.
8.2 We may use third party services like Google Analytics, AdWords, Facebook, and other. Cookies from such services are used to collect data for statistical reports.
8.3 Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Site. Any data collected will be used in accordance with our Privacy Policy and Google’s privacy policy. Users may opt out of Google’s use of cookies by visiting the Google Advertising Opt-out Page, also, Users may opt out of Google Analytics by visiting the Google Analytics Opt-out Page. Users may opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative Opt-out Page <http://optout.networkadvertising.org/#/>.
8.4 Mixpanel uses cookies for collection of information regarding the use of the Site. This information is not personally identifiable and is only used to analyze and improve the Site and Services. Users may opt-out of Mixpanel's use of cookies by visiting the Mixpanel opt-out page at https://mixpanel.com/optout/. In case you get a new computer, install a new browser, erase or otherwise alter their browser's cookie file (including upgrading certain browsers) you may also clear the Mixpanel opt-out cookie and will have to opt-out again.
8.5 We may use other third-party Services such as Pixel and Analytics services by Facebook, to help us target our ads more effectively. The collected data remains anonymous. This means that we cannot see the personal data of any individual user. However, the collected data is saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under <https://www.facebook.com/about/privacy>. You may opt-out of Facebook tracking option by visiting the following link <https://www.facebook.com/ads/website_custom_audiences/> and for other types of third party ad tracking, by visiting the Network Advertising Initiative Opt-out Page.
9. USE OF YOUR INFORMATION
9.1 We use your information in order to deliver our Services, to analyze the use of the Site, the App, and the Services, to develop new products or services, optimize content, to provide customer support and to deliver ads based on your preferences.
9.2 Your information is processed and handled in accordance with applicable laws and with your further consent where necessary. We may sell, rent, or otherwise make available your personal information to third-parties only after obtaining your explicit consent.
9.3 Third party service providers may use your information for ads placement and notifications. We do not encourage, support or endorse any ad that is placed on the Site. We have provided you with the full list of third-party services we are using in order to help you understand how your information is handled and you are encouraged to visit their respective privacy policies in order to exercise your right to the control of your personal information.
9.4 We may provide information to you by using browser push notifications. These notifications are shown by your browser if your settings allow it, and you are able to cancel the push notifications through your browser’s settings.
9.5 We may inform you through e-mails or push messages about news, promotions, special offers, new content and or other topics of interest related to The Financial Freedom Hub and our affiliates. You may choose to stop receiving these notifications at any time.
10. THIRD PARTY CONTENT
10.1 Some content on the Site may be provided by the third party providers. When you interact with such content you are also interacting with the content provider. Third party content providers may collect some non identifiable user data in accordance with their terms of use and privacy policies. We are not responsible for such content, nor do we monitor or control content provided by third parties.
11. CONTACT INFORMATION
11.1 If you have any questions regarding our Privacy Policy and how the information is handled, or you wish to access, amend, or update your information feel free to contact us at support@thefinancialfreedomhub.com.